- Executive Summary
- Policy
- Procedures
- Guidelines
- Forms & Charts
- Associated Material
- Patient Information
Executive Summary
NHS Lothian aims to support staff to provide high quality care that is safe, effective and person-centred for every person every time. However, provision of healthcare is complex, and adverse events can and do occur which do or could have a major effect on the people involved. It is important that as an organisation, we learn from these events, share that learning and make improvements to minimise the risk of recurrence and improve the safety and quality of our services.
The approach to learning from adverse events builds upon NHS Lothian values, which are reflected in the principles and requirements of this policy and associated procedure. These are:
- Care and Compassion
- Dignity and Respect
- Quality
- Teamwork
- Openness, Honesty and Responsibility
NHS Lothian policy requires that adverse events and near-misses are reported and reviewed in a timely and effective way, in partnership with patients, carers, families and staff. Furthermore, that learning from review is identified, shared and used to inform improvements to services.
This policy is in support of and should be read in conjunction with the NHS Lothian Health and Safety Policy.
Policy
Procedures
Guidelines
Forms & Charts
Associated Material
Patient Information
